Shatabdi Properties (“we”, “our”, or “us”) values your privacy and is committed to protecting the information you share within our internal Customer Relationship Management (CRM) application. This privacy policy outlines how we collect, use, and safeguard information in the Shatabdi Properties app, which is exclusively used by authorized employees and team members of our organization.
1. Scope
This policy applies only to internal users of the Shatabdi Properties CRM app. It governs the collection and handling of data such as lead information, team activity, and other business-related entries within the app. This app is not available to the public and is strictly for internal operational use.
2. Information We Collect
We may collect and store the following types of information:
- Lead Information: Name, phone number, email, location, property preferences, and notes.
- Employee Details: User ID, name, phone number, and performance logs.
- Activity Logs: Login times, lead updates, status changes, and comments added to leads.
- Device/Access Information: IP address, browser details, device type, and access timestamps (for security purposes).
3. How We Use the Information
The collected data is used strictly for business purposes, including:
- Managing and tracking property leads.
- Assigning tasks to team members.
- Improving internal workflows and communication.
- Auditing employee activities for performance tracking and accountability.
- Ensuring data consistency across our property and sales records.
4. Data Sharing and Access
- Data is only accessible to authorized employees.
- We do not share any data with third parties, advertisers, or external organizations.
- Access levels are role-based and controlled by admin permissions.
5. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Secure login with authentication.
- Role-based access control.
- Encrypted database storage (where applicable).
- Regular backups and internal monitoring.
6. Data Retention
All data is retained for as long as it is necessary for business operations. Leads and activity records may be archived but not deleted unless authorized by management.
7. User Responsibilities
As this is an internal tool, all users are expected to:
- Maintain confidentiality of login credentials.
- Avoid unauthorized sharing or downloading of internal data.
- Report any suspected data breaches or misuse.
8. Changes to this Policy
We may update this policy from time to time. Any changes will be communicated to internal users via official communication channels.
9. Contact
For any concerns or questions regarding this Privacy Policy, please contact:
Admin – Shatabdi Properties
Email: shatabdiproperties@gmail.com
Phone: +91-7052400400